Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with any original tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a return, contact us at info@aquadan.co. Returns must be approved before they are sent back. If your return is accepted, we’ll provide instructions for sending your item to:

Aquadan.co / Shinyland LLC
755 NW 72 Ave, Plaza 21
Miami, FL 33126
United States

Items sent back without first requesting a return may not be accepted.

Damages and issues

Please inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Custom or personalized items cannot be returned unless they arrive damaged or defective. Sale items and gift cards are not eligible for return.

Exchanges

The fastest way to get a different item is to return the item you have, and once the return is accepted, place a separate order for the replacement.

Refunds

We’ll notify you after we receive and inspect your return and let you know whether the refund is approved. If approved, the refund will be issued to your original payment method. Processing time may vary by bank or card issuer.