Shipping Policy
We want your Aquadan.co order to arrive safely and with clear tracking information.
Order Processing
Most U.S. orders are processed and shipped within 3–7 business days. International orders are generally processed and shipped within 3–7 business days. During holidays, seasonal sales, or high-volume promotional periods, processing may take longer.
Business days do not include weekends or U.S. federal holidays. Delivery time after shipment depends on the carrier, destination, weather, customs, and other factors outside our control.
Shipping Methods & Tracking
Available shipping methods and charges are shown at checkout. Orders may be shipped through USPS or other available carriers.
When your order ships, tracking information will be provided when available. Tracking can sometimes take 1–3 business days after shipment to begin showing movement in the carrier's system.
If your tracking has not updated for several business days, please contact us at info@aquadan.co.
International Orders
International delivery times may vary. Customs, duties, taxes, or import fees may be assessed by the destination country or carrier. When these charges are not collected at checkout, they may be the customer's responsibility.
Shipping Address
Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. We will do our best to make changes before fulfillment begins, but we cannot guarantee changes after an order has been processed or shipped.
Payment & Order Verification
For security and fraud prevention, Aquadan.co may contact you to verify order or payment information before shipment. Verification may delay processing in some cases. We do not require every credit-card order to ship only to the billing address.
Questions
Email info@aquadan.co or call +1 (786) 527-0544.
